Royal Oak, MI System Optimization

Sketchy City

57,000 Population

10,000 Permits Annually

30+
Users

Case Study

The Accomplishments

Implement Project Tracking

Breakdown Application Routing to Match Workflow

Implement Online Engineering Permit Applications

Re-Design Planning and Zoning Process Steps

Configure RPA and Workflow Rules for Automation of Common Tasks

Rental Housing Renewal Optimization and Automation

Implement Electronic Document and Plans Submission Online

Roll-Out Bluebeam Electronic Plan Review Software

Stop 1:
Vision Meeting

Stop 2:
Current-State BPR

Stop 3:
Future-State and Change Management Planning

Stop 4:
Configuration and Testing  (Iterative and Incremental)

Stop 5:
Training

Stop 6:
Go-Live

Stop 7:
Maintenance

The Process

The Tools

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