Com Dev Island Part 3
How to connect the islands
First read: Com Dev Island Part 1 and Com Dev Island Part 2
In Part 2, we talked about the ways islands are formed in organizations, especially with Community Development Departments. In our final installment, let's talk a little bit about how to bring these teams back together and operate more efficiently as a single unit.
This seems like the most obvious solution but sometimes those are the best and also sometimes the least pursued. Co-locating teams isn't always possible but when it is it can produce the quickest results. Not only does having teams in the same proximity offer more organic relationship building and continuity for the teams, it also can provide a better experience for the public.
Having to go to one desk to apply for a permit then to another on a different floor or even building to pay, then back again to pick up a permit is highly inefficient and appears to the public to not have been the product of much thought or planning.
If you can't physically